"We've turned to Human Resource Design on many occasions over the last seven years for assistance in developing our management and leadership learning continuum, as well as consulting on a myriad of high-impact human resource initiatives. Gloria's experience, design prowess and partnership approach have ensured the achievement of our desired results. Working with her is a true pleasure.

While many consultants make efforts to customize their approach by client, few go to the lengths that Gloria does. In particular, she makes a significant effort to uncover the unique business drivers behind our learning requirements and draws on her own substantial experience to ensure a product that delivers on our key objectives and is customized to the culture of the company.

Gloria's work has not only contributed to the expansion of the learning culture at IKON, but also enhanced it. She is very much a part of the extended IKON team. I would recommend her as a business partner without reservation."

Pete Schwartz, Director
Outsourcing Operations, Six Sigma and
Customer Service Training
Corporate Human Resources
IKON Office Solutions

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